Tellum is a systems integrator
for lift and escalator companies.
Business systems — not lift controllers.
Your portfolio, your callouts, your projects and your cash live in different places — and someone has to stitch them together every week.
We join what you already run into one live picture.
Nothing gets replaced.
- Joblogic
- Sage
- Unit register
- Email & WhatsApp
- +156 systems →
- Projects — margin live
- Portfolio — cost per unit
- Cash — month-end builds itself
- Joblogic
- Sage
- Unit register
- Email & WhatsApp
- +156 systems →
- Projects — margin live
- Portfolio — cost per unit
- Cash — month-end builds itself
The systems your lift and escalator business already runs on.
If it's on this list, we've connected it before. If it isn't, we probably still have — .
You're not unusual. This is what running a contractor at this stage looks like.
“Same unit, three systems, three different histories. I spend Friday afternoons working out which one is right.”
That's plumbing, not people. We fix the plumbing.
“Three units out of four hundred ate the margin on the whole contract. We found out at renewal.”
Comprehensive contracts are priced on the average unit and killed by the exceptions. We show cost per unit against its contract every month — not at renewal.
“Month-end takes the FD a week and one spreadsheet nobody else understands.”
Month-end shouldn't be a build project. It should already be there.
Wherever you are with your systems, there's a version of this for you.
You're picking or replacing something.
We help you choose the tools that fit how you actually work — not the ones the salesman liked. Shortlist, trial, decision. Then we set them up properly.
You already have the tools. They don't talk, or they don't do enough.
We customise, connect and extend what you run: integrations, missing reports, automations, the layer on top. Then we keep it working and growing with you.
You have the systems. People use half of them.
We teach your team to run the tools you already pay for — properly, and with the automations that make them worth the money.
Most clients start in the middle. Some start with training and never need the rest.
Tools get you level. The layer gets you ahead.
Choosing, connecting and training put the right tools in place — the same tools your competitor can buy. The Tellum Operating Layer is ours: it sits on top of what you run and bends to how you work. A new metric lands in days, a new workflow in a week or two. Nothing gets replaced.
One live picture. Three things on it.
Every install and modernisation, cost-to-date against budget — labour, equipment and subcontract — updated as costs land, with variations where you can see them.
Nothing gets replaced. Your ERP stays your ERP. We add the layer on top.
Small first step. No migration. Nobody retrains.
We sign an NDA, then walk you through what we'd connect and how. A demo, not a sales call.
We pick the right technical approach and build a working prototype on your numbers — free, typically within 48 hours. Static data at this stage; the live connection comes with the build. You decide if it's worth going further.
Implementation, customisation, the connecting layer, training — the actual engagement begins. Your systems stay where they are; your team keeps working the way it works.
Before and after
Examples of what we can help you with — real engagements, anonymised, names and some details changed.
6 of 6 engagements
About to buy an ERP they'd have spent a year fighting.
Sage 50, a dozen spreadsheets and a WhatsApp group.
Joblogic for service and callouts, Sage kept for the books, one unit register — live in six weeks.
Project controls lived in an eight-tab workbook next to the ERP.
NetSuite for finance, Excel for modernisation costs, variations and the service book.
One portal on top of NetSuite — modernisation margin live, variations captured the day they happen, the portfolio alongside, finance stays in NetSuite.
Nobody knew which units were profitable until the contract came up for renewal.
Callouts in the field system, parts in purchase ledgers, contract prices in a spreadsheet.
One board: cost per unit against its contract, monthly — loss-makers flagged, renewal pricing built on unit history instead of averages.
Nobody could see examination defects turning into quotes and quotes turning into work.
Money in QuickBooks, pipeline in HubSpot, the defect list in a spreadsheet.
One weekly picture: defect-to-quote conversion, quote-to-order, engineer utilisation, cash by client.
Every client wanted the same report: availability, response, examinations. Every month, by hand.
Downtime reconstructed from callout logs, response times argued from memory, exam status chased in email.
One client pack per contract: availability per unit, callout and entrapment response against SLA, examinations and defect status — generated, not assembled — with workforce and safety reporting alongside.
Three acquisitions, three service books, unit histories that didn't line up.
Consolidating P&L and the portfolio by region took most of the month.
A consolidation layer on Intacct — one unit register across companies, common contract structure, month-end in days.
Want to see the layer itself? Same numbers, three front-ends — inside NetSuite, as a modern portal, as Power Apps.
You're probably here the way most of our clients arrive — a colleague passed our name on, or you got a note from me. Either way, good to meet you. If the page doesn't answer your question, ask me directly — I read every reply myself.
Questions we get asked
The stack we see most often in lifts & escalators: Joblogic, BigChange, Protean, SimPRO, Klipboard, Sage — plus Excel, Microsoft 365 and WhatsApp. In total we work with around 160 systems across 21 categories, listed at tellum.works/vendors. If a system has an API, a database or an export, it can be connected.
Pick your first step.
From a free PDF to a working prototype on your own numbers in 48 hours. Pick one — the form below adjusts.